Часто задаваемые вопросы

ClassicRoses — это наши свежие розы, а InfiniteRoses — это наши долговечные консервированные розы. С полными определениями можно ознакомиться здесь.

OnlyRoses Infinite Roses are real, premium Ecuadorian roses that have been expertly preserved to maintain their natural beauty for up to one year or longer. Unlike fresh flowers, Infinite Roses require no water or maintenance, making them a long-lasting luxury floral gift. Each rose is carefully selected at peak bloom and treated using advanced preservation techniques to ensure vibrant colour, soft texture, and enduring elegance.

OnlyRoses Infinite Roses© are premium Ecuadorian preserved roses—real roses that have been expertly treated to maintain their natural beauty for an extended period. Often referred to as forever roses, eternity roses, or infinity roses, they are designed to last far beyond fresh flowers while retaining their soft texture and vibrant color.

OnlyRoses works exclusively with premium Ecuadorian preserved roses, known for their superior size, color richness, and petal structure. Combined with our signature craftsmanship, we offer truly luxury preserved roses that elevate the categ

OnlyRoses Classic Roses are premium Ecuador Roses, hand-selected for their exceptional size, colour, and longevity. Designed for discerning clients, they represent the pinnacle of luxury roses London, available as elegant bouquets and signature rose boxes.

The main difference between long lasting roses vs fresh roses is longevity and care. Fresh roses last about a week, while eternity roses maintain their beauty for months or years without maintenance. They are a more sustainable and elegant choice for lasting impressions.

OnlyRoses Infinite Roses are 100% real roses, not artificial or silk flowers. They are grown on high-altitude farms in Ecuador, where conditions produce larger, more luxurious blooms. The retain the shape for years they are stabilised. Through a specialised preservation process, the roses retain their natural appearance and feel, offering the beauty of fresh roses with the convenience of a long-lasting, maintenance-free arrangement.

Yes!
OnlyRoses Infinite Roses© are real preserved roses, grown in Ecuador and carefully treated to preserve their natural elegance. Unlike artificial flowers, they are real roses that last forever in appearance, offering authenticity with longevity.

Our roses are sourced exclusively from Ecuador, where ideal growing conditions produce extraordinary blooms. These Ecuador Roses are celebrated for their large heads, vibrant colours, and extended vase life, making them the foundation of our premium roses and luxury roses collections

OnlyRoses is defined by its exclusive focus on premium Ecuador Roses, widely regarded as the finest in the world. Combined with our signature craftsmanship, luxurious packaging, and meticulous attention to detail, we create luxury roses that transcend traditional floristry. From rose box delivery to bespoke arrangements, every element is designed to deliver distinction.

Unlike seasonal regions, Ecuador produces roses continuously, ensuring uniformity across every harvest. The result is a flower with remarkable longevity, velvety petals, and sculptural presence, prized by luxury florists for its size, strength, and unmistakable elegance. This rare combination elevates Ecuadorian roses into a benchmark of excellence within the global floral industry.

Yes! Many of our arrangements are available in a range of colours. For fully custom colour selections, please explore our Bespoke service.

Ecuadorian roses are considered the finest in the world because of the unique growing conditions found high in the Andes.At elevations of 2,800 meters and above, intense equatorial sunlight and cool nights slow the growth cycle, allowing each bloom to develop larger heads, thicker stems, and more saturated color.The near-constant year-round climate—balanced daylight hours, stable temperatures, and clean mountain air—creates extraordinary consistency in quality and availability.

Caring for OnlyRoses Infinite Roses is effortless. Simply keep them in a cool, dry environment, away from direct sunlight, humidity, and excessive heat. There is no need to water or trim the roses.With minimal care, these luxury preserved roses will maintain their shape, colour, and softness for many months, making them ideal for home décor, gifts, and special occasions.

With proper care, fresh cut roses from OnlyRoses typically last 7–14 days. Visit our Rose Care guide for tips on extending their life.

Our long lasting roses typically remain beautiful for one year or more, and in optimal conditions, can last even longer. These are truly roses that last a year—and in many cases, real roses that last 3 years, making them a timeless luxury gift.

Yes!OnlyRoses Infinite Roses are the ideal blooms for luxury vase arrangements, offering unmatched elegance, structure, and longevity. As real Ecuadorian roses preserved at peak perfection, they maintain their shape and softness without water, making them perfectly suited for client-owned vases and bespoke displays.Their consistent stem quality and refined aesthetic allow effortless styling in high-end crystal and decorative vessels, which is why they are a preferred choice for prestigious brands such as Baccarat and Lalique when dressing their iconic vases. Whether used in retail environments, private residences, or luxury gifting, OnlyRoses Infinite Roses provide a long-lasting, maintenance-free floral solution that elevates any vase into a statement of timeless sophistication.

A rose box or roses in a box arrangement is one of the most sophisticated floral gifts available. Designed for impact and longevity, a luxury rose box conveys elegance, intention, and refinement. Whether for celebration or sentiment, sending premium roses in this format transforms a simple gesture into a memorable experience.

OnlyRoses presents a curated collection including rose bouquets, roses in a box, and iconic luxury rose box designs. Our signature hatbox roses and designer flower box arrangements are crafted with architectural precision, offering a modern interpretation of classic floristry. Each piece is designed not simply as flowers, but as a statement of refined taste.

Yes. You can buy preserved roses directly through OnlyRoses with forever roses delivery and long lasting roses delivery options. Each arrangement is carefully packaged to ensure it arrives in perfect condition.

Да, однако некоторые композиции нужно будет поливать сверху, например, Manhattan Boutique, Classic Boutique или Classic Boulevard. Обратите внимание, что из-за размера некоторые продукты в коробках не могут вместить много воды. Если продукт будет поврежден во время полива, OnlyRoses не несет ответственности за его обмен или возврат.

Absolutely. You can order roses online London through OnlyRoses with a seamless, luxury experience. Whether you wish to send roses London for a special occasion or a spontaneous gesture, our service is designed to be effortless and refined.

InfiniteRoses не требуют воды, поэтому ни при каких обстоятельствах их не следует поливать, так как это приведет к повреждению изделия. Чтобы максимально продлить срок службы InfiniteRose, всегда следуйте нашему руководству по уходу за розами.

Absolutely. A real preserved roses gift is both luxurious and meaningful, symbolizing enduring love and appreciation. Whether it’s a luxury black preserved roses box or pink Infinite Roses in an acrylic box, these arrangements create a lasting emotional impact.

A rose box (or infinity rose box / eternal roses box) is a luxury arrangement of preserved roses presented in a signature box. OnlyRoses offers exquisitely crafted roses in a box, designed as a refined, ready-to-display statement piece.

While it may seem counterintuitive, roses grown in Ecuador can have a lower environmental footprint than those produced locally in heated greenhouses.In Ecuador, roses grow naturally outdoors under abundant sunlight, requiring minimal artificial energy, heating, or lighting. By contrast, greenhouse-grown roses in cooler climates often rely heavily on fossil fuels to maintain optimal conditions year-round.Studies have shown that this energy use can outweigh the emissions from air freight. Additionally, Ecuador’s rose farms benefit from efficient land use and consistent production, making them a more sustainable and environmentally responsible choice overall.

Лучший способ сохранить свежесть ваших роз — следовать нашим полным советам по уходу.

No! A key benefit of preserved roses is that they require no water, no sunlight, and minimal maintenance. If you’re wondering “do preserved roses need water?”—the answer is no, making them ideal for effortless luxury.

Among the most sought-after designs are infinity rose boxes in classic black, luxury black preserved roses boxes, and modern acrylic displays featuring pink infinity roses. Each eternal roses box is designed to be both a gift and a statement piece.

Срок жизни роз может зависеть от множества факторов, например, от того, где они хранятся, от климата и от того, как вы за ними ухаживаете. Как правило, наши розы ClassicRoses должны простоять до 5 дней, а InfiniteRoses — до года, при условии соблюдения наших рекомендаций по уходу. Если у вас возникнут дополнительные вопросы относительно срока жизни ваших роз, пожалуйста, свяжитесь напрямую с ближайшим к вам магазином.

Мы настоятельно рекомендуем не нарушать целостность всех товаров с момента их получения. Все товары с крышками предполагают, что крышки являются элементом дизайна, и OnlyRoses не возместит стоимость и не обменяет товар, поврежденный в результате снятия крышек. Все товары, поставляемые в вазах, предполагают, что вазы являются частью их дизайна, OnlyRoses не возместит стоимость и не обменяет товар, поврежденный в результате извлечения из вазы.

Роза на одном стебле может оставаться упакованной до 24 часов. Более крупные букеты нужно распаковать и поставить в свежую воду в вазу в течение нескольких часов или как можно скорее.

Classic Roses are our fresh roses and Infinite Roses are our long lasting preserved roses. Full definitions of these can be found here.

A single stem rose can stay wrapped for up to 24 hours. Larger bouquets will need to have their packaging removed and be placed in fresh water and a vase within a few hours or as soon as possible.

Yes, however some arrangements will need to be watered from the top, such as Manhattan Boutique, Classic Boutique or the Classic Boulevard. Please note, due to the size of some boxed products they can not hold a lot of water. If damage is caused to the product during watering OnlyRoses will not be liable to exchange or refund it.

InfiniteRoses do not require water and thus should not be watered, under any circumstances, as this will cause damage to your product. To get the most out of your InfiniteRose please ensure that you always follow our full care tips.

The best way to ensure your roses stay fresh is to follow our full care tips.

The lifespan of roses can depend on many factors, where they are kept, the climate, and how you look after them are but a few examples. As a general rule our ClassicRoses should last a minimum of 5 days and our InfiniteRoses should last up to a year, providing our care tips are followed. Should you have further queries regarding your rose life span please contact your nearest store directly.

We strongly recommend that all products are not tampered with from arrival. All products with lids are intended to have these as a design feature and OnlyRoses will not refund or exchange a product that is damaged due to the removal of their lids. All products that arrive in vases are intended to have these as part of their design, OnlyRoses will not refund or exchange a product that is damaged due to being removed from it's vase.

Полный список всех наших действующих магазинов можно найти здесь.

Мы осуществляем доставку по всем регионам, где у нас есть магазины. Некоторые товары доступны для доставки по всей стране. В настоящее время мы не доставляем товары в регионы, где у нас нет работающего магазина. Полный список адресов наших магазинов можно найти здесь.

Yes, we offer same-day delivery across London for orders placed before our daily cut-off time. Please check the delivery options at checkout or contact us for more information.

Yes, we deliver across the UK. Delivery times and options vary by location — full details are available at checkout.

Absolutely. You can select your preferred delivery date at checkout. For bespoke or large orders, we recommend contacting us in advance to confirm availability.

All OnlyRoses orders are packaged in our signature luxury boxes, designed to protect your roses during transit and make an immediate impression on arrival.

Yes. We specialise in flower delivery London same day and urgent flower delivery London for last-minute occasions. Our team ensures that even time-sensitive orders maintain the highest OnlyRoses standards.

OnlyRoses offers seamless rose delivery, including same day rose delivery, next day flower delivery, and long lasting roses delivery options. Whether you wish to send roses as a considered gift or require urgent flower delivery, each arrangement is prepared with precision and delivered in immaculate condition. Our service is designed for those who expect both efficiency and excellence.

OnlyRoses offers a range of delivery options, including same day rose delivery, next day flower delivery, and scheduled rose box delivery. Whether planned in advance or arranged at short notice, you can rely on OnlyRoses to send roses with precision, speed, and uncompromising quality.

После размещения заказа вы получите подтверждение по электронной почте о том, что наш отдел обработки получил ваш заказ. Как только ваш заказ будет выполнен, вы получите уведомление по электронной почте с информацией для отслеживания. Стоимость доставки не возмещается в случае возврата товара.

Мы настоятельно рекомендуем не нарушать целостность всех товаров с момента их получения. Все товары с крышками предполагают, что крышки являются элементом дизайна, и OnlyRoses не возмещает стоимость и не обменивает товар, который был поврежден из-за снятия крышек. Все товары, поставляемые в вазах, предполагают, что ваза является частью их дизайна, OnlyRoses не возмещает стоимость и не обменивает товар, который был поврежден из-за извлечения из вазы.

Yes, absolutely. You’re welcome to bring your own vase, and we’ll professionally arrange your roses in it. We recommend bringing the vase in advance or sharing its dimensions so we can ensure the perfect fit and styling for your arrangement.

You can visit us at 1 Hans Road, London, SW3 1QF. We are open Monday to Sunday, 11:00am – 7:00pm.

You can call or whatsapp us on +44 20 7373 9595 or use the form on our Contact page. We aim to respond to all enquiries within one business day.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. Please see our Refund Policy.

We strongly recommend that all products are not tampered with from arrival. All products with lids are intended to have these as a design feature and OnlyRoses will not refund or exchange a product that is damaged due to the removal of their lids. All products that arrive in vases are intended to have these as part of their design, OnlyRoses will not refund or exchange a product that is damaged due to being removed from it's vase.